If you are signing up to one of our Memberships, please read the details below so you know what’s included and how it all works.
(Updated Nov 2020)
Membership Perks
- Priority seating: Our best bikes will be available for you
- Exclusive goodie bag on signing up (new members only)
- Top Up classes reduced to $20 AUD
- 10% OFF Bodhi & Ride Merchandise and Clothing
- 50% discount for Bodhi At Home access
Class Access
- You can book into any class at any of our studios.
- All memberships are sold on a per-month basis.
- 1 month = 28 days, so your payment will be renewed every 28 days.
- During the 28 days, you can book into the allocated amount of classes.
- If you can’t use all of your allocated amount of classes, any unused class credits will expire.
Top Up Classes
- Can be purchased for use by the member for $20 per class. This can be done at the studio or by emailing us at home@bodhiandride.com.au
Commitment
- After 6 months on this membership, your membership will automatically renew on a month-by-month basis until cancelled.
Cancelling out of a class
- You need to cancel out of a class 12 hours prior to class start time.
- You need to cancel out of a class by logging into your account online and cancelling out.
- We can not accept cancellations via social media, text message or phone.
No Shows & Late Cancellations
- If you cancel late or don’t show for a class, you will forfeit your class credit.
Payments
- You agree to payment for the full minimum term of 6 months.
- Memberships can not be cancelled early or transferred to other members.
- You are billed monthly by direct debit or credit card.
- A valid card needs to be on file.
- If your card payment fails you will be charged a $10 fee for each failed transaction.
- Your membership reship will continue to renew even after the minimum terms is over. To stop your payments you need to cancel your membership after the minimum term is over.
Start Date
- Commencement Date: The membership starts on the day of purchase, not on first class booked.
Exclusions
- Exclusions: Excludes workshops and events held at Bodhi & Ride or at outside venues eg Pop up’s or Bodhi Open Air RIDES.
Cancelling Membership
- To cancel a membership you need to fill in this form and submit it to us. https://www.surveymonkey.com/r/GVTHXRQ
- Please allow 5 working days for processing.
- Memberships can be cancelled once you have completed the minimum term of commitment by giving us at least 2 weeks notice.
Changing Your Membership
- You can change your membership by emailing home@bodhiandride.com.au
- We need 2 days notice to action this and you can only switch memberships once.
Suspending Memberships
- You can suspend your membership for a max of 4 x weeks every 3 x months if you are away, unwell or busy at work.
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To suspend a membership you need to fill in this form and submit it. Please allow 5 days for processing.
- Suspensions do not count towards the 2 x week notice period required for membership cancellations: ie you cant suspend your payments, and then email to say we should cancel the memberships all together.
Refunds
- We are unable to refund any payments made.
Transfers
- You are not able to transfer the membership to another customer.